Shipping and Handling

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Overview

Premium Bike Gear gladly accepts orders from around the world and will ship merchandise to addresses in most countries. In order to ensure timely delivery of orders, all products are shipped using express courier service (FedEX or, in some cases, EMS) from our processing center in Taiwan. Shipping rates will vary depending the total value of your order, items ordered, and location of the destination address.

Privacy

Shipments may be subject to opening and inspection by customs authorities. In order to facilitate customs clearance and comply with local laws, we may provide certain order, shipment, and product information, such as titles, to our international carriers.

Customs, Duties, and Taxes

All orders may be subject to import taxes, custom duties and fees levied by the destination country. The recipient of a shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. These additional charges must be borne by the recipient; we have no control over these charges and cannot predict what they may be.

Shipment Tracking

Your order confirmation e-mail will contain a tracking number and contact details so that you can trace the progress of your shipment.

Risk of Loss

Please note that all items purchased from Premium Bike Gear are made under a shipment contract so the risk of loss and title for such items passes to you upon our delivery to the carrier.

Shipping and Handling Rates and Delivery Time

Shipping and handling rates are based on delivery region and the total value of the order.  Delivery time depends on the delivery region.

Note: Please make sure you select the correct country. If a country from a different price region is selected, your order may be delayed as we await further payment to cover additional shipping costs.

 

REGION 1
Orders without bulky items Orders with bulky items Delivery time
HoldAll Basket, Hold’Em Basket
Kontti Basket, 
Loader Rack
Portage 20/24 Rack,
Joule 2 Wheel Set, SKS Mudguards 24 inch
AirPorter,
AirPorter Mini
AirPorter/AirPorter Mini
+ any two other items
Total value of order Shipping cost Additional shipping charge Additional shipping charge Additional shipping charge 1-5 business days
$0 – $99.99 $10 $10
$100 – $149.99 $15 $15
$150 or greater Free Free $50 $25

 

REGION 2
Orders without bulky items Orders with bulky items Delivery time
HoldAll Basket, Hold’Em Basket
Kontti Basket, Loader Rack
Portage 20/24 Rack,
Joule 2 Wheel Sets, SKS Mudguards 24 inch
AirPorter,
AirPorter Mini
AirPorter/AirPorter Mini
+ any two other items
Total value of order Shipping cost Additional shipping charge Additional shipping charge Additional shipping charge 2-7 business days
$0 – $119.99 $15 $15
$120 – $174.99 $20 $20
$175 or greater Free Free $50 $25

 

REGION 3
Orders without bulky items Orders with bulky items Delivery time
HoldAll Basket, Hold’Em Basket
Kontti Basket, Loader Rack
Portage 20/24 Rack,
Joule 2 Wheel Sets, SKS Mudguards 24 inch
AirPorter,
AirPorter Mini
AirPorter/AirPorter Mini
+ any two other items
Total value of order Shipping cost Additional shipping charge Additional shipping charge Additional shipping charge 3-5 business days
$0 – $119.99 $20 $20
$120 – $199.99 $25 $25
$200 or greater Free Free $100 $50
DELIVERY REGION BREAKDOWN BY COUNTRY
Region 1 Region 2 Region 3
Cambodia
Canada
China
Cook Islands
Dominican Republic
East Timor
Fiji
Guam
Hong Kong
Indonesia
Japan
Laos
Macau
Malaysia
New Caledonia
New Zealand
Papua New Guinea
Philippines
Puerto Rico
Samoa
Singapore
South Korea
Taiwan
Thailand
Tonga
Trinidad & Tobago
United States (including Alaska and Hawaii)
Vietnam
American Samoa
Austria
Belarus
Belgium
Bulgaria
Chile
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Egypt
El Salvador
Estonia
Finland
France
Germany
Greece
Guatemala
Honduras
Hungary
Ireland
Israel
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Marshall Islands
Mexico
Micronesia
Monaco
Netherlands (Holland)
Norway
Palau
Panama
Peru
Poland
Romania
Russia
San Marino
Slovak Republic
Slovenia
Spain
Sweden
Switzerland
Turkey
United Kingdom
Uruguay
Vatican City
Venezuela
Wallis and Futuna
Australia
India

The Premium Bike Gear Advantage

Next Day, Worldwide Shipping

We know you’re eager to get your new bike gear, so we ship your order the Next Business Day!

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100% Satisfaction

If you change your mind or are not satisfied for any reason, you can return an item within 30 days for a full refund.

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1 Year Warranty

We only sell high-quality products but sometimes things happen. All our products come with a 1-Year Warranty.

Learn more >>